De-escalation for Legal Professionals (Workshop)

Auckland

Join us in safeguarding the safety and well-being of legal practitioners while upholding the integrity of our justice system.

The Law Association of New Zealand is offering this workshop at a significantly discounted price, making this important information accessible to all employees.

$50 + GST for members
$70 + GST for non-members

In today's high-stress legal environment, and in response to the alarming rise in assaults targeting legal professionals in New Zealand, lawyers are growing increasingly apprehensive about their safety and having to handle difficult situations both inside and outside the courtroom. This concern spans across those navigating the intricate environments of courtrooms and tribunals, as well as those having to manage challenging interactions with clients outside the courtroom in situations that can swiftly escalate into tension or emotion, such as tense negotiations that risk turning aggressive or high-stakes, game-changing cases for the clients.

The increase in such experiences highlights the importance for lawyers to equip themselves with the knowledge to identify and manage such situations as they may arise. Our workshop aims to provide lawyers with essential skills in recognising aggressive and violent behaviours towards them, employing verbal and non-verbal communication techniques, and offers practical strategies to defuse difficult situations. 



Learning Outcomes

Learning Outcomes

After completing this de-escalation workshop, participants will understand the following:

  • Be able to identify unacceptable, aggressive, and violent behaviours towards them;
  • Understand de-escalation definitions;
  • Understand the science and research around why people behave in an aggressive or violent way including behaviours such as anger, frustration, and stress;
  • Understand how to review legislation and how it relates to de-escalation;
  • Have a toolbox of strategies to allow them to diffuse a difficult situation and protect themselves (HEAT and AWOCA);
  • Recognise when they or others need further support following an aggressive confrontation or call and know what to do about it

Who should attend?

Legal practitioners wanting to uphold the integrity of our justice system.


Facilitator

Sheree Camilleri, HS & Wellbeing Trainer & Consultant, Thrive

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