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Office of the Privacy Commissioner (OPC)
Manager, Investigations & Dispute Resolution
Riki has worked in dispute resolution since 2011, first at the Electricity and Gas Complaints Commissioner’s Office (now Utilities Disputes) and then since 2014 leading the Investigations and Dispute Resolution team at the Office of the Privacy Commissioner (OPC). She has done secondments to Crown Law in the Constitutional and Human Rights team, and the Office of the Australian Information Commissioner as Director, Dispute Resolution. She has appeared in the Human Rights Review Tribunal as counsel for the Privacy Commissioner.
At OPC, she manages a team who work every day to resolve disputes about alleged breaches of the Privacy Act. Many of the complaints we receive involve an employment related dispute.
Most recently, Riki has turned her mind to how best to incorporate the principles of tikanga and te ao Māori into her dispute resolution work.
Riki is an Associate Member of AMINZ and a Fellow of the Resolution Institute. She has a degree in law from Waikato (including a semester focussed on human rights at the University of Copenhagen), a Graduate Diploma in Business from Massey, and a certificate in Conflict Resolution from Queen Margaret University in Scotland.